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  1. Product Guides
  • HaloSync Portal
  • Getting Started
    • About HaloSync
    • Supported Airlines & Onboarding
    • Quickstart
  • Operations & Support
    • Airline Operational Notes
    • FAQ & Contact
    • Reporting an Issue
  • Integration Guides
    • 🔐 Authentication (HMAC)
    • 🔑 Transaction ID Guidelines
    • Carrier Support Matrix
    • Error Handling & Troubleshooting
  • API Reference
    • OrderChangeNotif
    • AirShopping
    • OfferPrice
    • OrderCreate
    • OrderRetrieve
    • ServiceList
    • SeatAvailability
    • OrderReshop
    • OrderQuote
    • OrderChange
    • OrderCancel
  • Release Notes
    • PolarHub Release Note
    • Albus Release Note
    • Luna Release Note
  • Product Guides
    • Albus User Guide
      • Sign In
      • Dashboard
      • Shopping Offer
      • PolarHub Credential
      • Airline Profile
      • Airline Route Control
      • Airline L2B Limit
      • Airline Timeout
      • Customer Account
      • Albus Admin & User
      • Account Billing
      • Insight
      • Reservation
    • Luna User Guide
      • Login
      • Main Screen & Lists
      • Booking & Ticketing
      • Booking Cancellation
      • Booking PNR Details
      • Booking Change
      • Ancillary Services
      • User Management
  • Schemas
    • Archived
      • PolarHub Schema 2025.3
        • comm
          • TravelAgencyType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResponseParameterType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferType
          • OfferItemInfoType
          • PaxType
          • PaymentType
          • ContactInfoType
          • OrderViewOrderType
          • OfferType_Extend
        • AirShoppingRQ
        • AirShoppingRS
        • OfferPriceRQ
        • OfferPriceRS
        • OrderCreateRQ
        • OrderViewRS
        • SeatAvailabilityRQ
        • SeatAvailabilityRS
        • ServiceListRQ
        • ServiceListRS
        • OrderRetrieveRQ
        • OrderReshopRQ
        • OrderQuoteRQ
        • OrderReshopRS
        • OrderCancelRQ
        • OrderCancelRS
        • OrderChangeRQ
      • PolarHub Schema 2025.6
        • comm
          • RequestOfferItemType
          • RequestOrderItemType
          • OrderServicingDeleteType
          • TravelAgencyType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResponseParameterType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferType
          • OfferItemInfoType
          • PaxType
          • PaymentType
          • ContactInfoType
          • OrderViewOrderType
          • OfferType_Extend
        • AirShoppingRQ
        • AirShoppingRS
        • OfferPriceRQ
        • OfferPriceRS
        • OrderCreateRQ
        • OrderViewRS
        • SeatAvailabilityRQ
        • SeatAvailabilityRS
        • ServiceListRQ
        • ServiceListRS
        • OrderRetrieveRQ
        • OrderReshopRQ
        • OrderQuoteRQ
        • OrderReshopRS
        • OrderCancelRQ
        • OrderCancelRS
        • OrderChangeRQ
      • PolarHub Schema 2025.7
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
      • PolarHub Schema 2025.9
        • Acknowledgement
        • OrderChangeNotif
      • PolarHub Schema 2026.3
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
          • PayerType
        • AirShoppingRS
        • OrderViewRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
        • OrderChangeNotif
        • Acknowledgement
      • PolarHub Schema 2026.2
        • comm
          • PayerType
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
        • OrderChangeNotif
        • Acknowledgement
      • PolarHub Schema 2026.1
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
    • PolarHub Schema 2026.5 (Latest)
      • comm
        • TravelAgencyType
        • ResponseParameterType
        • OrderViewOrderType
        • OfferType
        • OfferType_Extend
        • PaymentType
        • OriginDestType
        • PaxCodeType
        • CriteriaType
        • ResultMessageType
        • DataListsType
        • OrderOfferType
        • OfferItemInfoType
        • PaxType
        • ContactInfoType
        • PayerType
      • AirShoppingRS
      • OrderViewRS
      • OfferPriceRS
      • OrderReshopRS
      • OrderCreateRQ
      • OrderChangeRQ
      • SeatAvailabilityRS
      • ServiceListRS
      • OrderCancelRS
      • OrderCancelRQ
      • OrderQuoteRQ
      • OfferPriceRQ
      • AirShoppingRQ
      • SeatAvailabilityRQ
      • OrderRetrieveRQ
      • OrderReshopRQ
      • ServiceListRQ
      • OrderChangeNotif
      • Acknowledgement
  1. Product Guides

Albus User Guide

Getting Started with Albus#

Welcome to Albus — the control center for your NDC (New Distribution Capability) operations. From one place you can shape the offers you sell, fine-tune how airline traffic flows through your account, manage your company profile and team, and keep an eye on usage and cost.
This page is your map: find what you want to do, and jump straight to the right menu.
TIP
New to Albus? Sign in first (see Sign In), then come back here to find your way around.

What you can do in Albus#

Manage your account & team
Keep your company profile, billing details, and operational settings up to date, and control who on your team can access Albus.
Shape what you sell
Build fare promotions to highlight the offers and airlines that matter to your business.
Control airline traffic
Decide which routes each airline returns, block routes temporarily, set Look-to-Book (L2B) limits, and tune response timeouts — so you focus traffic where it counts.
Track usage & cost
Monitor your daily activity, dig into L2B and ticketing statistics, get AI-driven insights, and review your monthly invoices.

Where do I go to…?#

Follow this roughly in order — from first setup to everyday use.
1. Get set up
I want to…Go to
Set my company info, billing & operational settingsAccount › Customer Account
Invite teammates and manage access (Admins only)Account › Albus Admin & User
Look up my PolarHub API key to connectAggregator › PolarHub Credential
2. Configure selling & traffic
I want to…Go to
Control which routes each airline returnsAggregator › Airline Profile
Set Look-to-Book (L2B) thresholds and alertsAggregator › Airline L2B Limit
Tune NDC shopping-response timeoutsAggregator › Airline Timeout
Create and manage fare promotionsShopping offer › Promotion
3. Monitor & optimize
I want to…Go to
Monitor my daily usage and L2B at a glanceHome (Dashboard)
Review L2B and ticketing statisticsReport › Reservation
Get AI route recommendations and impact reportsReport › Insight
Block specific routes for a set periodAggregator › Airline Route Control
4. Manage cost
I want to…Go to
Find and review my monthly invoices (Admins only)Usage & Billing › Account Billing
NOTE
Some features are available to Albus Admins only (for example, managing users and billing). If you don't see a menu, your account is an Albus User — ask your Admin if you need access.
Modified at 2026-06-22 06:22:11
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