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  1. Albus User Guide
  • HaloSync Portal
  • Getting Started
    • About HaloSync
    • Supported Airlines & Onboarding
    • Quickstart
  • Operations & Support
    • Airline Operational Notes
    • FAQ & Contact
    • Reporting an Issue
  • Integration Guides
    • 🔐 Authentication (HMAC)
    • 🔑 Transaction ID Guidelines
    • Carrier Support Matrix
    • Error Handling & Troubleshooting
  • API Reference
    • OrderChangeNotif
    • AirShopping
    • OfferPrice
    • OrderCreate
    • OrderRetrieve
    • ServiceList
    • SeatAvailability
    • OrderReshop
    • OrderQuote
    • OrderChange
    • OrderCancel
  • Release Notes
    • PolarHub Release Note
    • Albus Release Note
    • Luna Release Note
  • Product Guides
    • Albus User Guide
      • Sign In
      • Dashboard
      • Shopping Offer
      • PolarHub Credential
      • Airline Profile
      • Airline Route Control
      • Airline L2B Limit
      • Airline Timeout
      • Customer Account
      • Albus Admin & User
      • Account Billing
      • Insight
      • Reservation
    • Luna User Guide
      • Login
      • Main Screen & Lists
      • Booking & Ticketing
      • Booking Cancellation
      • Booking PNR Details
      • Booking Change
      • Ancillary Services
      • User Management
  • Schemas
    • Archived
      • PolarHub Schema 2025.3
        • comm
          • TravelAgencyType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResponseParameterType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferType
          • OfferItemInfoType
          • PaxType
          • PaymentType
          • ContactInfoType
          • OrderViewOrderType
          • OfferType_Extend
        • AirShoppingRQ
        • AirShoppingRS
        • OfferPriceRQ
        • OfferPriceRS
        • OrderCreateRQ
        • OrderViewRS
        • SeatAvailabilityRQ
        • SeatAvailabilityRS
        • ServiceListRQ
        • ServiceListRS
        • OrderRetrieveRQ
        • OrderReshopRQ
        • OrderQuoteRQ
        • OrderReshopRS
        • OrderCancelRQ
        • OrderCancelRS
        • OrderChangeRQ
      • PolarHub Schema 2025.6
        • comm
          • RequestOfferItemType
          • RequestOrderItemType
          • OrderServicingDeleteType
          • TravelAgencyType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResponseParameterType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferType
          • OfferItemInfoType
          • PaxType
          • PaymentType
          • ContactInfoType
          • OrderViewOrderType
          • OfferType_Extend
        • AirShoppingRQ
        • AirShoppingRS
        • OfferPriceRQ
        • OfferPriceRS
        • OrderCreateRQ
        • OrderViewRS
        • SeatAvailabilityRQ
        • SeatAvailabilityRS
        • ServiceListRQ
        • ServiceListRS
        • OrderRetrieveRQ
        • OrderReshopRQ
        • OrderQuoteRQ
        • OrderReshopRS
        • OrderCancelRQ
        • OrderCancelRS
        • OrderChangeRQ
      • PolarHub Schema 2025.7
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
      • PolarHub Schema 2025.9
        • Acknowledgement
        • OrderChangeNotif
      • PolarHub Schema 2026.3
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
          • PayerType
        • AirShoppingRS
        • OrderViewRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
        • OrderChangeNotif
        • Acknowledgement
      • PolarHub Schema 2026.2
        • comm
          • PayerType
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
        • OrderChangeNotif
        • Acknowledgement
      • PolarHub Schema 2026.1
        • comm
          • TravelAgencyType
          • ResponseParameterType
          • OrderViewOrderType
          • OfferType
          • OfferType_Extend
          • PaymentType
          • OriginDestType
          • PaxCodeType
          • CriteriaType
          • ResultMessageType
          • DataListsType
          • OrderOfferType
          • OfferItemInfoType
          • PaxType
          • ContactInfoType
        • OrderViewRS
        • AirShoppingRS
        • OfferPriceRS
        • OrderReshopRS
        • OrderCreateRQ
        • OrderChangeRQ
        • SeatAvailabilityRS
        • ServiceListRS
        • OrderCancelRS
        • OrderCancelRQ
        • OrderQuoteRQ
        • OfferPriceRQ
        • AirShoppingRQ
        • SeatAvailabilityRQ
        • OrderRetrieveRQ
        • OrderReshopRQ
        • ServiceListRQ
    • PolarHub Schema 2026.5 (Latest)
      • comm
        • TravelAgencyType
        • ResponseParameterType
        • OrderViewOrderType
        • OfferType
        • OfferType_Extend
        • PaymentType
        • OriginDestType
        • PaxCodeType
        • CriteriaType
        • ResultMessageType
        • DataListsType
        • OrderOfferType
        • OfferItemInfoType
        • PaxType
        • ContactInfoType
        • PayerType
      • AirShoppingRS
      • OrderViewRS
      • OfferPriceRS
      • OrderReshopRS
      • OrderCreateRQ
      • OrderChangeRQ
      • SeatAvailabilityRS
      • ServiceListRS
      • OrderCancelRS
      • OrderCancelRQ
      • OrderQuoteRQ
      • OfferPriceRQ
      • AirShoppingRQ
      • SeatAvailabilityRQ
      • OrderRetrieveRQ
      • OrderReshopRQ
      • ServiceListRQ
      • OrderChangeNotif
      • Acknowledgement
  1. Albus User Guide

Account Billing

Through Account Billing, you can review your agency's monthly invoices anytime — without waiting for an email or asking your account manager. Find an invoice, check what's owed, download it to Excel, and see its history, all in one place.
TIP
You'll find it under Usage & Billing > Account Billing in the sidebar. This is a read-only view — nothing here changes your billing.
NOTE
Account Billing is available to Albus Admins. It shows your agency's invoices once they've been sent, so you can keep track of what's outstanding and what's paid. (Albus Users don't have access to this menu.)

Finding Your Invoices#

The Account Billing list shows every invoice for your agency, with filters and totals so you can find what you need fast.
Role required: Albus Admin
Location: Usage & Billing > Account Billing in the sidebar

Find an invoice#

image.png
Check issued invoices and the outstanding amount
1
Open Account Billing
Go to Usage & Billing > Account Billing in the sidebar.
2
Pick a date range
Choose a date range in the calendar, and whether it applies to Invoice Date or Created At.
3
Filter by status
Use the Invoice Status filter to show only Invoice Sent, Overdue, or Paid invoices.
4
Open an invoice
Click any row to open that invoice's details.
The Summary at the top always reflects your current filter, so you can see your total invoiced, your Outstanding Amount (what's still due), and any overdue fees at a glance.
TIP
Click Excel Download above the table to export the invoices in your current results as a spreadsheet.

Viewing Invoice Details#

Click any invoice to open its detail page, where you can see exactly what was billed. The page is laid out in clear sections:
Invoice Summary — the key facts: invoice number, status, billing period, and the invoice, due, and payment dates.
Amount Summary — how the total adds up (see below).
Pricing Item Summary — each line item, with its description, unit price, quantity, and amount.
Usage Report — your daily usage behind the charges (Look, Book, Ticket, Ancillary, Post-Handling), with a total for the period.

Understanding the amount#

Your invoice total is built from a few amounts. You'll only see the rows that apply to your invoice:
Subtotal — the sum of all line items.
Adjustment — a credit or extra charge, when one applies.
Overdue Fee — a late fee, shown with its rate, if the invoice became overdue.
Amount Due — the final amount to pay, always shown last and highlighted.

Downloading the Invoice#

Need the formal invoice document? Click Invoice at the top of the Invoice Summary section.
1
Open the invoice form
Click Invoice to open the commercial invoice form. It shows who it's billed to, the line items, the amount summary, and the bank details for payment.
2
Download to Excel
Click Download to save it as an Excel file.
3
Close the form
Click Close when you're done.
NOTE
The invoice is provided as an Excel file — that's the official copy you can save and share.

Checking Invoice History#

Click History at the top of the Invoice Summary section to see a read-only log of what's happened with an invoice — when it was sent, became overdue, had a fee or adjustment applied, or was marked paid. Each entry shows what changed, who changed it, and when.

Invoice Statuses#

You'll see an invoice once it's been sent to you, in one of three statuses:
StatusWhat it means
Invoice SentSent to your agency and awaiting payment.
OverduePayment wasn't received by the due date; a one-time late fee may apply.
PaidPayment has been received in full.
TIP
Filter by Overdue regularly so you can settle late balances and avoid extra fees.
Modified at 2026-06-30 07:42:59
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