HaloSync
Sandbox(3.1.0)
  • Sandbox(3.1.0)
  • Production(3.1.0)
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HomeLunaAlbus
Sandbox(3.1.0)
  • Sandbox(3.1.0)
  • Production(3.1.0)
  1. Support & Contact
  • Overview
  • Get Started
    • What is HaloSync?
    • Supported Airlines
    • PolarHub Credential
  • Airline Integration Guide
    • Carrier Support Matrix
    • Operational Notes
  • PolarHub API
    • 🔑 Transaction ID Guidelines
    • 🔐 Authentication: HMAC Guide
    • AirShopping
    • OfferPrice
    • OrderCreate
    • OrderRetrieve
    • ServiceList
    • SeatAvailability
    • OrderChange
    • OrderReshop
    • OrderQuote
    • OrderCancel
  • PolarHub Errors&Troubleshooting
    • Common Error Codes
  • Release Notes
    • PolarHub Release Note
    • Albus Release Note
    • Luna Release Note
  • Support & Contact
    • General FAQ
    • Contact (Integration & Support)
  • Schemas
    • PolarHub Schema 2025.6
      • comm
        • RequestOfferItemType
        • RequestOrderItemType
        • OrderServicingDeleteType
        • TravelAgencyType
        • OriginDestType
        • PaxCodeType
        • CriteriaType
        • ResponseParameterType
        • ResultMessageType
        • DataListsType
        • OrderOfferType
        • OfferType
        • OfferItemInfoType
        • PaxType
        • PaymentType
        • ContactInfoType
        • OrderViewOrderType
        • OfferType_Extend
      • OrderChangeRQ
      • OrderCancelRS
      • OrderCancelRQ
      • OrderReshopRS
      • OrderQuoteRQ
      • OrderReshopRQ
      • OrderRetrieveRQ
      • ServiceListRS
      • ServiceListRQ
      • SeatAvailabilityRS
      • SeatAvailabilityRQ
      • OrderViewRS
      • OrderCreateRQ
      • OfferPriceRS
      • OfferPriceRQ
      • AirShoppingRS
      • AirShoppingRQ
    • PolarHub Schema 2025.3
      • comm
        • TravelAgencyType
        • OriginDestType
        • PaxCodeType
        • CriteriaType
        • ResponseParameterType
        • ResultMessageType
        • DataListsType
        • OrderOfferType
        • OfferType
        • OfferItemInfoType
        • PaxType
        • PaymentType
        • ContactInfoType
        • OrderViewOrderType
        • OfferType_Extend
      • AirShoppingRS
      • OrderChangeRQ
      • OrderCancelRQ
      • OfferPriceRS
      • OrderCreateRQ
      • OrderViewRS
      • SeatAvailabilityRQ
      • SeatAvailabilityRS
      • ServiceListRQ
      • ServiceListRS
      • OrderRetrieveRQ
      • OrderReshopRQ
      • OrderQuoteRQ
      • OrderReshopRS
      • OrderCancelRS
      • OfferPriceRQ
      • AirShoppingRQ
    • PolarHub Schema 2025.7
      • comm
        • TravelAgencyType
        • OriginDestType
        • PaxCodeType
        • CriteriaType
        • ResponseParameterType
        • ResultMessageType
        • DataListsType
        • OrderOfferType
        • OfferType
        • OfferItemInfoType
        • PaxType
        • PaymentType
        • ContactInfoType
        • OrderViewOrderType
        • OfferType_Extend
      • AirShoppingRS
      • OfferPriceRS
      • OrderViewRS
      • SeatAvailabilityRS
      • ServiceListRS
      • OrderReshopRS
      • OrderCancelRS
      • OrderChangeRQ
      • OrderCancelRQ
      • OrderQuoteRQ
      • OfferPriceRQ
      • AirShoppingRQ
      • OrderCreateRQ
      • SeatAvailabilityRQ
      • OrderRetrieveRQ
      • OrderReshopRQ
      • ServiceListRQ
  1. Support & Contact

Contact (Integration & Support)

💡
HaloSync provides multiple official contact points depending on your needs. Please use the correct channel to ensure faster response.

🔧Technical Support#

For new customers
📧: halosync_support@halocorp.kr
For existing customers
💻: Please use 'ATS' Support Portal (Jira)
Login information is provided during onboarding process
All requests are tracked and managed through Jira tickets.

📩 General / Business Contact#

Contact Email
📧: contact@halocorp.kr
If you are interested in partnership, commercial, or general inquiries with HaloSync, please contact us.
Modified at 2025-09-05 09:26:59
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